Terms and Conditions of Sale, and Terms of UseThese Terms and Conditions of Sale should be read and construed in conjunction with Terms of Use of this website, and Privacy Policy where appropriate. ORDERING PROCESS (1) You place the order for your goods on this website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website. You are able to correct errors on your order up to the point at which you click on ‘place order’ on the final page of our ordering process. (2) We will send to you an order acknowledgement email detailing the goods you have ordered. This is not an order confirmation or order acceptance from Shrinking Violet Designs. (3) Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the goods ordered unless we have notified you that we do not accept your order, or you have cancelled it. Goods are therefore at your Risk from this point onwards. We may not be able to accept your order for one or more of the following reasons: We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please contact us. DELIVERY INTERNATIONAL ORDERS Your country may also charge import duty and/or tax, and as the buyer (or importer) you are responsible for paying any of these additional costs. These are outside our control and do vary from country to country. You will be able to gain information about any additional charges by contacting your customs office. RETURNS POLICY To avail of this cooling-off-period, please package the goods securely and send it to us at our returns address on or before the seventh working day after the date that the item was delivered to you. When we have received and checked your return, a full refund will be given and issued direct to your card. Please be aware that the length of time before the credit shows on your account will vary according to your card issuer. Please note that unless your item is faulty or has been delivered to you in error, your right to return does NOT apply to goods which are not returned to us in a saleable condition or if you have ordered the goods from a non-member state of the European Union. They must not exhibit signs of wear, and should have all original tags and packaging reasonably in place. Please, therefore, be careful when trying goods on – remove make up, perfumes or deodorants that will leave marks on the garment. In the unlikely event that the goods you receive are either not what you ordered or are in some way faulty, please contact us to get a returns authorisation code and return it to us. On this form, you will need to state the reason the goods are being returned and whether you would prefer replacement goods or a refund. The decision as to whether or not goods are faulty is entirely at our discretion. If returned goods are not, in our reasonable opinion, faulty, we reserve the right to charge you a reasonable fee to cover postage, packing and handling if you wish us to return the goods to you again. Please note we are unable to process refunds from the business premises or the company’s registered office. OTHER LEGAL CONDITIONS Waiver: No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision. Survival: Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances. Entire agreement : These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Shrinking Violet Designs you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions. We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date of version at the bottom) and it is your responsibility to read the Conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. Third Party Rights: the parties to this contract do not intend that any term of the Conditions shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it. These terms and conditions do not affect your legal rights. Version: 5/2017 Terms of Use These terms of use form the basis upon which you are entitled to access this website. Intellectual property rights We grant to you, a non-exclusive, royalty free licence to access this website from a single computer at any one time, subject to these terms of use. Contributions to this website If you do not want to grant to us the rights set out above, please do not submit your contribution to this website. You agree to indemnify us against all legal fees, damages and other expenses that may be incurred by us as a result of your breach of the above warranty. You also agree to waive any moral rights in your contribution for the purposes of its submission to and publication on this website and the purposes specified above. Restrictions Links to this website by you No party (including you) shall be entitled (nor shall you assist others) to set up links from any third party websites to this website, unless the said links are made directly to the home page of this website. Third party links We do not control or operate these websites, and shall not be responsible for their content, whatever that might be. The inclusion of any hypertext links within this website shall not under any circumstances imply any such endorsement by us of the material on any such websites being linked too. Password/account security Liability In no event shall we be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise) for any losses or damage sustained and arising out of or in connection with use of this website including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, consequential or special loss. We do not warrant that the functions contained in this website will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or bugs We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this website. We do not seek to exclude liability for death or personal injury. Accuracy of content Jurisdiction and choice of law If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable. Use of this website from outside of UK We make no representation that any goods referred to on this website are appropriate for use in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. Terms and Conditions of Sale « Back |